Chui Family,

I want to again thank all of you for your generous support, feedback and patience with us.

As is the case with many start-ups, we have been forced to make some very difficult decisions in our short history.  After carefully evaluating the smart home market and analyzing other relevant trends over the past two years, we have concluded that the right decision for our business is to transition Chui to a commercial rather than residential market.  While we are very excited about the potential of this transition, it also unfortunately means we will no longer be able to deliver your residential Chui device, as the feature sets are different.

As a reminder, we DID NOT charge anyone who previously pre-ordered, so you will not see any activity on your statements.

We invite and welcome all of you to continue to follow our progress as we evolve our vision and market.  We make this announcement with great optimism and excitement about pursuing a fresh opportunity to make a significant impact on security and how we as humans interact with technology.  If anyone has any questions or comments, please feel free to reach me on my email – – and I will get back to you as soon as I can. Thanks for all you have done to help us bring this technology to life.

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